Cleaning Instructions for Your Xerox DocuMate 510

Problem:

Black Vertical Lines show up when you scan in documents.

Vertical streaking is typically caused by paper dust, dirt, correction fluid and/or other blockage on the scanner glass. If your scanner is having problems grabbing paper or is grabbing multiple pages at a time it may be time to clean your scanner.

Solution:

Regularly cleaning your scanner can help to keep and maintain optimal image quality. The Technical Support recommends using the VisionAid maintenance kit for properly maintaining the ADF scanners, regular maintenance will help maintain scanned image quality.

If you have the VisionAid Maintenance Kit, please follow the instructions provided in the kit.

If you do not have a VisionAid Maintenance Kit, please follow the instructions below for cleaning the scanner.

Materials Needed:

·         1 bottle of Isopropyl rubbing alcohol (95%)

·         Cotton Swabs

·         Lint Free soft cloth or screen wipes dampened with Isopropyl rubbing alcohol

Cleaning the ADF:

1.     Unplug the ADF cable from the base of the scanner

2.     Open the ADF door

3.     Take the ADF pad out of the scanner

4.     Either wet a cotton swab with Isopropyl alcohol or open a screen wipe

5.     Wipe down both sides of the ADF pad

6.     Wipe the main feed roller (black) from side to side, rotate the roller as you are cleaning to ensure the entire surface is clean. DO NOT rub briskly on the roller as it will shred your screen wipe or cotton swab, which will leave debris in the scanner

7.     Place the ADF pad back onto the scanner

8.     Close the ADF door when you are finished

9.     Plug the ADF cable back into the base of the scanner

Cleaning the Flatbed:

1.     Lift the lid of the scanner

2.     Dampen the soft cleaning cloth with Isopropyl alcohol or open a screen wipe

3.     Wipe down the entire glass surface

4.     Gently wipe the white backing on the underside of the lid to verify there is no dirt that may be transferring to the glass

5.     Make sure to clean the ADF reference strip of glass

a.     This is the most commonly missed portion when cleaning the scanner glass.

b.    The ADF glass is a small strip of glass to one end of the Flatbed glass

c.     The ADF glass is surrounded with a white reference frame and is the ONLY area where the ADF scanned images are captured

6.     Close the ADF Cover

7.     Turn the scanner back on

If any of these troubleshooting tips does not resolve the problem, you will need to contact Technical Support.